Matt Hadfield
Head of Technology
Experienced IT Professional & Software Developer with 13+ years of expertise in full-stack development, cloud infrastructure, and team management. Proven track record of delivering scalable solutions, managing complex IT systems, and leading development teams across various industries including Rail, Events, Hospitality, and E-commerce. Passionate about driving technical innovation and mentoring the next generation of developers.
Experience Highlights
Team Management
Successfully managed teams of up to 13 staff across multiple departments
Business Impact
Achieved 300% increase in sales and enquiries through strategic management
Cost Savings
Delivered £90,000 (70% reduction) in operational expenses over 1 year
System Integration
Rebuilt 6 legacy systems into one combined efficient system
IT Efficiency
Reduced IT support enquiries from 300/month to 10/month through automation
Infrastructure
Successfully rolled out Azure Active Directory to 80+ staff members
Professional Experience
Head of Technology
Synergi Tech
January 2023 - Present
- Building software and IT systems in a wide variety of industries including Rail, Events, Hospitality and more
- Management of the in-house IT Team and several development projects
- Building detailed specification documents for IT and software projects for clients
- Ensuring delivery of projects in line with specifications
- Roll out of a new project management system (ClickUp)
- Reviewing other developer's code to ensure that it meets the companies quality standards
- Rollout of Microsoft Entra to clients and moving clients from onsite services into the cloud
- Cyber Security - Responsible for helping customers pass Cyber Essentials and Cyber Essentials Plus, along with anti Phishing campaigns
- Reviewing of technical documentation and providing appropriate feedback to stakeholders
Senior Software Developer/Head Of Operations/Head Of Technology
LogicBarn/Gold Crest Chartered Surveyors
January 2021 - October 2022
- Started as a Senior Software Developer, working on a bespoke in house CRM and Surveying system rebuild from Legacy systems in Laravel
- Moved from a team of 2 Developers to managing a team of 13 staff across Development, Testing, IT, SEO, PPC, Web Design and Sales
- Implemented processes to ensure efficiency including bug tracking, time management, project management and ticketing systems, ensuring the development team had clear objectives and targets to reach
- Managed a development team of 8 developers working in the TALL stack, Android and iOS
- Rebuilt the Legacy systems into one combined system from 6 different systems, allowing for huge increases in efficiency due to data transfer being made easier and reducing the need for manual interface work, this included development of an inhouse iOS and Android Application for the company and a review of the systems with the people doing the day to day work to ensure efficiency in operations
- Managed the marketing team consisting of SEO, PPC and Web Design staff, which when combined with a rebrand of the current branding for Gold Crest Chartered Surveyors resulted in a 300% increase in sales and enquiries to the business
Director/Software Developer/IT Manager
The Forge Digital
May 2018 - January 2021
- Self Employed Contractor
- Working with Laravel, Shopify, WordPress, WooCommerce, HTML, CSS, PHP, Vue and Javascript to develop solutions for clients
- Worked on various projects including Helpdesk, Realtime Sales and Support, Warehousing, Bespoke Websites and Ordering systems
- Working with other inhouse developers and outsourced developers as part of a larger project team
- Monitoring and management of computer devices using Remote Monitoring and Management Tools such as Pulseway
- Deploying of onsite Microsoft and Linux Servers
Website Developer And IT Manager
MP Plastic Building Products
October 2015 - May 2018
- Liaise and communicate effectively with team members, management and other departments to develop new websites, internal and external systems
- Team Management – Responsible for a team of 5 developers, data entry specialists and Google Adwords manager
- Development – Use of PHP, MYSQL, Javascript, Ajax, MSSQL and other web technologies and frameworks including Laravel, WordPress, WooCommerce, SEO and Geo-Targeting Technology
- Management of internal IT Systems including Mitel Phone System, Windows Server 2012, Windows 10, Windows 8, Windows 7 and Mobile Devices, Sage 50 Accounts and Microsoft Office Packages
- E-Commerce Websites using WooCommerce, EKMPowershop, Shopify and others
- Individual management of targets: Setting goals for the team and ensuring these are completed promptly and correctly, within budget and timeframe constraints
Customer Relations Executive/UAT Tester/Post-Launch Support
Virgin Media PLC
May 2011 - October 2015
- Liaise and communicate effectively with team members, management and other departments to ensure the best possible customer experience
- Case manage accounts to ensure mistakes are rectified and customers are reassured
- Floor support in busy periods offering coaching and additional support to management
- Individual management of targets: making sure daily that I am within the targets of the business
- Managing my Personal Development Programme (PDP) making sure that I have set targets and doing everything possible to complete these
- Team cover roles supporting teams when management are on annual leave or in other areas of the business
Technical Skills
PHP
Laravel
Node.js
Python
API Development
BASH Scripting
Vue.js
JavaScript
HTML/CSS
Tailwind CSS
jQuery
Ajax
MySQL
PostgreSQL
MSSQL
Azure
AWS
Google Cloud
Redis
Pulseway
Manage Engine
NinjaOne
Windows Server Management
Linux Server Management
Microsoft 365 Suite
Windows
Linux
Android
iOS
Windows Server
Linux Server
Mitel
Cisco
Grandstream
3CX
SNOM
Dell
HP
Bladecenter
Ubiquiti Unifi
Cisco
Netgear
Git
Docker
Team Leadership
Project Management
Agile
CI/CD
Industries & Sectors
Rail & Transportation
Events & Hospitality
E-commerce & Retail
Chartered Surveying
Manufacturing
Digital Agencies
Telecommunications
Technology Startups
Professional Services
Ready to Work Together?
I'm always interested in discussing new opportunities and challenging projects. Let's talk about how I can help your business succeed.