Matt Hadfield CV
Technical Skills
Job History
Senior Software Developer - Synergi Tech
Lincoln, United Kingdom | January 2023 - January 2023
Building software for a variety of clients in a variety of industries.
Reviewing other developer's code
Management of the in-house IT Team
Building detailed specification documents for IT and Software Projects for clients
Roll out of a new Project Management System
Project Management
Customer Relations
Head Of Development - Framework Design
Nottingham | November 2022 - December 2022
Managing a team of 7 Developers working in the TALL / Statamic / WordPress Stacks
Upgrading of WordPress websites from PHP 7.4 to PHP 8.1
Upgrade of Internal Wifi and Network Infrastrcuture to better support the needs of the business.
Upgrading of Laravel installs
Planning and Developing a QA structure
Training of Junior developers
Recruitment
Senior Software Developer / Head Of Operations / Head Of Technology - LogicBarn / Gold Crest Chartered Surveyors
Derby | January 2022 - October 2022
Started as a Senior Software Developer, working on a bespoke in house CRM and Surveying system rebuild from Legacy systems in Laravel.
Moved from a team of 2 Developers to managing a team of 13 staff across Development, Testing, IT, SEO, PPC, Web Design and Sales.
Implemented processes to ensure efficiency including bug tracking, time management, project management and ticketing systems, ensuring the development team had clear objectives and targets to reach.
Managed a development team of 8 developers working in the TALL stack, Android and iOS.
Rebuilt the Legacy systems into one combined system from 6 different systems, allowing for huge increases in efficiency due to data transfer being made easier and reducing the need for manual interface work, this included development of an inhouse iOS and Android Application for the company and a review of the systems with the people doing the day to day work to ensure efficiency in operations.
Managed the marketing team consisting of SEO, PPC and Web Design staff, which when combined with a rebrand of the current branding for Gold Crest Chartered Surveyors resulted in a 300% increase in sales and enquiries to the business.
Managed the IT team consisting of Software Developers, Cyber Security Specialists and IT Support professionals.
Increased IT efficiency in the business by implementing automatic updates of the devices inside the business, reducing IT support enquiries from approx 300 a month to around 10 per month.
Implemented processes to make the hiring of new staff members more efficient allowing the company to grow from 20 surveyors to over 50 in just over a year.
Rolled out Azure Active Directory across the business to over 80 members of staff, including a full upgrade of all equipment during the process.
Ensured regular check-ins with team members, collating feedback on the business performance to increase efficiency and setting personal goals for staff members to develop skills with 1-2-1 coaching and recommended learning exercises.
Upgraded internal IT infrastructure to a managed system, including Wifi, CCTV and Ethernet, setup VLans and ensured security of internal systems by implementing a secure firewall.
Deployed a 3CX Phone System for the LogicBarn side of the business
Ensured data security by enforcing Azure Active Directory Policies.
Setup an internal project management system (Clickup) so the management had an overall view of how the business was performing and ensuring accurate scheduling of tasks.
Moved the company hosting system from CPanel to Microsoft Azure, including servers, setting up Ansible, Docker and monitoring to ensure correct operation of the systems.
Director / Software Developer / IT Manager - The Forge Digital
Sheffield | May 2018 - January 2021
Self Employed Contractor
Working with Laravel, Shopify, WordPress, WooCommerce, HTML, CSS, PHP, Vue and Javascript to develop solutions for clients.
Worked on various projects including Helpdesk, Realtime Sales and Support, Warehousing, Bespoke Websites and Ordering systems.
Working with other inhouse developers and outsourced developers as part of a larger project team.
Monitoring and management of computer devices using Remote Monitoring and Management Tools such as Pulseway.
Deploying of onsite Microsoft and Linux Servers
Management of Microsoft and Linux Servers
Deployment, upgrade and installation of new network systems for clients using various suppliers and manufacturers including Ubiquiti, Cisco, Mitel, Grandsteam, SNom and more.
Deployment of 3CX servers for clients
Management and deployment of Cloud Services including Microsoft Azure, Amazon Web Services and Google Cloud Services for a range of clients.
Upgrading of computers from older Windows Versions to Windows 10.
Repair of devices including Desktops, Laptops, Servers, Mobile Phones, Network Switches and more.
Developing a project scope for potential clients, from conception to development and ongoing support of their requirements.
Moving customers from onsite Microsoft subscriptions to Azure and Office / Microsoft 365, completed successfully on time and on budget for several clients.
Setting up laptops, desktops, printers and servers for customers in various sectors including manufacturing, hospitality and more.
Website Developer And IT Manager - MP Plastic Building Products
Sheffield | October 2015 - May 2018
Nationwide Plastic Building Supplier
Liaise and communicate effectively with team members, management and other departments to develop new websites, internal and external systems.
Team Management – Responsible for a team of 5 developers, data entry specialists and Google Adwords manager.
Development – Use of PHP, MYSQL, Javascript, Ajax, MSSQL and other web technologies and frameworks including Laravel, WordPress, WooCommerce, SEO and Geo-Targeting Technology.
Management of internal IT Systems including Mitel Phone System, Windows Server 2012, Windows 10, Windows 8, Windows 7 and Mobile Devices, Sage 50 Accounts and Microsoft Office Packages.
E-Commerce Websites using WooCommerce, EKMPowershop, Shopify and others.
Individual management of targets: Setting goals for the team and ensuring these are completed promptly and correctly, within budget and timeframe constraints.
Answering incoming enquiries to the business.
Upgrade of internal network infrastructure to support growth in the business.
Data protection – Ensuring that customers card details are not stored on internal systems and ensuring that all data is encrypted for our Sage Package.
Cost Saving – Reducing cost of phone system, website hosting and Google Adwords accounts, cost savings of 70% (£90,000) achieved over a 1 year period.
Be proactive in my own development and targets ensuring these are observed and maintained on a regular basis
Training of colleagues in new systems and processes developed by me.
Customer Relations Executive / UAT Tester / Post-Launch Support - Virgin Media PLC
Sheffield | May 2011 - October 2015
Liaise and communicate effectively with team members, management and other departments to ensure the best possible customer experience
Case manage accounts to ensure mistakes are rectified and customers are reassured
Floor support in busy periods offering coaching and additional support to management
Individual management of targets: making sure daily that I am within the targets of the business
Managing my Personal Development Programme (PDP) making sure that I have set targets and doing everything possible to complete these
Team cover roles supporting teams when management are on annual leave or in other areas of the business
General admin and office duties ensuring that accounts are dealt with appropriately and in a manner suited to the information that is being handled
Communicate with engineers, clients and technical departments to ensure customer requirements are being delivered on time
Liaise with customers, setting their expectations for their queries
Be proactive in my own development and targets ensuring these are observed and maintained on a regular basis
Testing new systems and delivering training to colleagues in line with business practice